According to the representative of the corporation, Face ID during the presentation worked correctly. The reason why Craig Federigi, senior vice president of software development at Apple, was unable to unlock the smartphone, is the specifics of the security system. So, after two unsuccessful attempts to scan the user's face, the smartphone will require entering a PIN. The same restriction is also present when the fingerprint scanner is used, but the password must be entered after five mismatches.
"While preparing the scene for the presentation of the iPhone X with Face ID, I tried to identify the workers. After several unsuccessful attempts, the system did what it had to - it required entering a PIN, "said journalist David Pogue after talking to Apple employees.
During the demonstration of the new smartphone Federigi tried to unlock the smartphone with the help of a face scanner. However, he failed to get access to the device from the first time, because of what he had to change the phone in a hurry. The hitch caused a stormy discussion on the network and the users' assumption that Face ID does not work correctly.
Apple showed a new Face ID protection system on the iPhone X presentation on September 12th. It is based on the method of infrared scanning to create a volumetric model of the user's face. According to company representatives, Face ID works in the dark and even if the owner of the smartphone wears a hat.